Privacy Policy

We commit to protecting the privacy of your personal data and information. We respect any personal data you share, have shared and will share with us and keep it safe. Our aim is to clearly state when and what personal data we will be collecting and to not use it in any way that it has not been consented for.

Please read this Privacy Notice below carefully to understand our practices regarding your personal data and how we collect, use and store your personal data. We may update this Privacy Notice from time to time so please check it regularly. If there are significant updates/changes, we will notify you.

Who we are

Our website address is:, we are Youth With A Mission Urban Key London, a company registered in England and Wales under the registration number CE007066 and we are a registered Charity with the charity number 1168311.

What personal data we collect and why we collect it

Youth With A Mission Urban Key London receives information you’ve inserted in an operating part of the website and delivers it straight to the information/services you’ve requested. When visitors leave comments on our site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Youth With A Mission Urban Key London does not sell, rent or lease its customer lists to third parties. Youth With A Mission Urban Key London may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Youth With A Mission Urban Key London may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Youth With A Mission Urban Key London, and they are required to maintain the confidentiality of your information.

Youth With A Mission Urban Key London keeps track of the websites and pages our customers visit within Youth With A Mission Urban Key London, in order to determine what Youth With A Mission Urban Key London services are the most popular. This data is used to deliver customised content and advertising within Youth With A Mission Urban Key London to customers whose behaviour indicates that they are interested in a particular subject area.

Youth With A Mission Urban Key London will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Youth With A Mission Urban Key London or the site; (b) protect and defend the rights or property of Youth With A Mission Urban Key London; and (c) act under exigent circumstances to protect the personal safety of users of Youth With A Mission Urban Key London, or the public.

Where do we store your personal information

The data that we collect from you may be transferred to and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Youth With A Mission Urban Key London will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


If you upload images to our Youth With A Mission Urban Key London website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images from our Youth With A Mission Urban Key London website. The embedded content uploaded and stored on our Youth With A Mission Urban Key London website is kept with the consent of those in them. If you find your identity in any content we have and it’s without your permissions, please contact us right away and we will be sure to take it down.


The Youth With A Mission Urban Key London Website uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise Youth With A Mission Urban Key London pages, or register with Youth With A Mission Urban Key London site or services, a cookie helps Youth With A Mission Urban Key London to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Youth With A Mission Urban Key London Website, the information you previously provided can be retrieved, so you can easily use the Youth With A Mission Urban Key London features that you customised.


As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails.

Security of your personal information cyber essentials

Youth With A Mission Urban Key London secures your personal information from unauthorised access, use or disclosure. Youth With A Mission Urban Key London secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

What Lawful basis do we rely on to use your personal data?

The lawful basis that we rely on for processing your personal data are:

  • You have provided your consent to us using your personal data for a specific purpose:
  • We will ask for your consent to use your personal data to send you electronic communications such as newsletters and emails.
  • You always have the right to withdraw your consent at any time.
  • It is necessary in connection with the performance of a contract with you:
  • It is necessary for compliance with a legal obligation to which we are subject:
  • This would include where we have to retain certain records, for example. Or where we are required to disclose personal data to any regulators or law enforcement agencies.
  • It is within our legitimate interests.

The applicable law allows personal data to be collected and used if it is reasonably necessary for our legitimate interests or a third party’s legitimate interests (as long as the processing is fair, balanced and does not unduly impact individuals’ rights). We will rely on this ground to process your personal data when it is not practical or appropriate to ask for your consent, and where we are confident that this will not impact your rights.

We also have a legitimate interest in providing useful reports and feedbacks to Members and, in an anonymous form.

We will also rely on our legitimate interests for the proper administration of Youth With A Mission Urban Key London, and to manage our operations (for example, maintaining appropriate records and databases).

When we process your personal data to achieve such legitimate interests, we consider balancing any potential impact on you (both positive and negative), and your rights under data protection laws. We will not use your personal data for activities where our interests are overridden by the impact on you, for example where use would be excessively intrusive (unless, for instance, we are otherwise required or permitted to by law). A Balance test has been completed and recorded.

Sensitive or special category data

Where we do collect such sensitive data from you, we will ensure that we obtain your prior explicit consent. You always have the right to withdraw your consent.

Communications and marketing

We will contact you by post, and where you have provided consent, also by telephone and e-mail, to let you know about our events and activities that might be of particular interest to you; about the work of Youth With A Mission Urban Key London more generally. We provide the opportunity for you to opt-out from receiving our marketing communications every time we contact you.

You can opt-out from receiving our marketing communications or update your contact preferences at any time by emailing:

What rights you have over your data

Right to restrict processing

In certain circumstances, you have a right to require us to stop processing your personal data in a particular way.

Right to erasure

You have the right to request that your personal data is erased from our database in certain circumstances.

Right of access

You have a right to ask for a copy of the personal data we hold about you. If you want to access your personal data, please send a description of the personal data you want to see and proof of your identity to and it’s free of charge.

Right to rectification

We also want to make sure that your personal data is accurate and up to date. Please let us know if your details change. You may also ask us to correct or remove personal data which is inaccurate.

Right to object

You can also opt-out of receiving all or some of our marketing communications or request that we stop processing personal data about you for certain purposes at any time by contacting us using the details below.

Right to data portability

In certain circumstances, you have a right to data portability which means we will provide you (or a third party you nominate) with your personal data in a structured, commonly used and machine-readable format.

Data retention period

Please note that you may only use/ benefit from some of these rights in limited circumstances. For more information contact us at We keep personal data for as long as there is a need to keep it in connection with the purposes for which it was collected and in accordance with our Data Retention Policy. In the event that you ask us to stop sending you marketing communications, we will retain certain details, such as your name, to help us ensure that you are not contacted again.

Changes to your details

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us at

Changes to this Statement

Youth With A Mission Urban Key London will occasionally update this Statement of Privacy to reflect company and customer feedback. Youth With A Mission Urban Key London encourages you to periodically review this Statement to be informed of how Youth With A Mission Urban Key London is protecting your information.